– First time
Order your equipment online. Make sure that you order ALL your material at this stage. When later extra material is requested, we cannot make sure that we can provide you.
Next information has to be of the person that will pay for the rental ( for Namibian people):
Fill in the form completely with all your information.
Send us a copy of your Namibian id or valid passport. ( please note that you can send us a photo by mail on this stage).
Send us a proof of residence. We need a utility bill or bank statement. An hiring contract will not be accepted. When you’re residing with a parent, friend or partner and the proof of residence is not in your name, please provide us with the following documents:
- a letter confirming that you’re residing at the address as stated.
- Proof of residence in the name of the owner ( utility bill or bank statement; no hiring contract).
- Namibian ID or valid passport of the person that is on the proof of residence paper.
- Your own Namibian ID or valid passport.
Next information has to be of the person that will pay for the rental ( for overseas people):
- Fill in the form completely with all your information.
- Send us a copy of your valid passport. ( please note that you can send us a photo by mail on this stage).
-Second or later time:
Please log in with your name. Take the time to check your personal information. Place your rental-order.
Now your rental is in the request phase.
After 2 working days or sooner, you will receive a confirmation of your rental. Please take your time to check this information and let us know when an error is occurred.
Now, a reservation fee of 10% of the complete reservation can be payed by transferring the money, by Credit card or by debit card. Your rental is now in the pré-reservation phase.
When we have received your reservation fee, the reservation is complete and you will be notified. Your reservation is complete.
Complete payment is required before handing out the equipment. You can pay the full amount by bank transfer, credit card or by debit card online or in the shop.